PASSENGER EXPERIENCE

Every convenience designed for seamless journey control

From picking your favorite window seat to live GPS coach tracking and instant Mobile Money verification, travel smoothly across all 146 districts.

2×2 Coach

Interactive in-app seat selection

Preview the real layout before boarding. Lock your preferred window or aisle seat with instant live status.

Selected: 3AFront of bus →
Live availabilityFree change
GPS ACTIVE

Real-time departure alerts

Receive proactive automated updates via SMS, USSD, and push notifications before your bus leaves the terminal.

Boarding Call – Jinja Express

Gate 4 • Kampala Central Terminal

08:15 AM

Bus Arrived at Pickup Hub

Reg: UBG 214Y (Coach #12)

08:02 AM
SMS • WhatsApp • USSDZero delay blindspots
Self-Service

Flexible reschedule & cancellation

Plans change unexpectedly. Modify your departure date or route online in under two minutes with automated wallet credit.

Instant reschedule up to 2 hours before trip
Automatic refund to MTN or Airtel Money
Zero hidden penalty on standard tickets
Verified policy100% Secure
24/7 ACTIVE

In-app customer support chat

Connect directly with travel coordinators. Multi-language assistance available in English, Luganda, Runyankole, and Swahili.

Passenger • Just now

Can I change my pickup stage to Busega Roundabout?

TravelNest Agent • 08:14

Stage updated! Your driver is notified.
Avg response: <45sTalk to agent

Luggage & parcel consignment tracking

Real-time waybill verification across intercity cargo routes

Send packages with trusted bus operators across 146 districts. Monitor status checkpoints from terminal check-in to recipient verification.

Waybill No:TN-8492-UG
In Transit • Mabira Corridor
1. DroppedKampala Hub
2. On CoachCoach #104
3. DestinationGulu Main Hub
Secure PIN required for parcel collection146 Districts Covered

Ready to book your next trip?

Search live bus routes, compare operator fares, and lock your seat instantly.

Verified Checkout & Safety

Pay with your phone, ride with peace of mind

Complete your booking in seconds using local Mobile Money or cards, then board confidently with verified offline tickets and automatic trip sharing.

Uganda payment gateways

Integrated with Uganda's leading telecom networks and certified payment switches.

Instant push

MTN Mobile Money

Instant PIN prompt sent directly to your phone

Channel*165#
Zero fee

Airtel Money

Fast authorization with zero platform surcharge

Channel*185#
256-bit SSL

Flutterwave & Paystack

Encrypted card checkout with 3D Secure verification

ChannelVisa / Mastercard
Interactive payment simulator
Preview how payment requests process on passenger phones
Live Demo
Booking Route:Kampala to Gulu Express
Standard Fare:UGX 45,000

Offline tickets & traveler safety

Built to operate reliably across remote highway stretches and non-cellular transit hubs.

Verified Boarding Pass
OFFLINE VALID
PassengerAmina Tumusiime
Seat / Class14B (Window / AC)
Route CorridorKampala → Mbarara
Departure Time07:30 AM (Gate 3)
No Cellular Needed

Scanned directly from your device screen at boarding checkpoints without an active data connection.

PNR: TN-8841

Emergency Contact Relay

Auto-Sync
Live SMS tracking dispatch: Nominated contacts receive live departure notices and driver GPS milestone links automatically.
In-app SOS passenger ping: One-tap emergency signal alerting the fleet control center and transit operations team.
24/7 Transit Support
+256 712 345678